Privacy Policy

1. 1. INTRODUCTION

Whenever you contact SMARTCV or use any of our products or services, you share personal information (Personal personality data).

The purpose of this privacy policy (hereinafter the "Politics") is to inform you (as a natural person) about which personal data we collect, why we collect it, what is the legal framework that governs our processing, how we store it, and to inform you of how you can exercise your rights.

It also shows our compliance with the legislation and in particular with Regulation (EU) No 679/2016 on the protection of personal data, as well as our respect for the protection of privacy and the security of personal data that concern you.

This privacy policy applies to the personal data you provide to us when you visit our website https://smartcv.co/ and for which SMARTCV is the controller, as well as for the course of our activities as the processor.

This privacy policy was posted on our website on 14/12/2020 and replaces any previous version. It is addressed to any natural person who has or intends to have any kind of relationship with us.

The privacy policy may be amended from time to time. We recommend that you read it before using the site.

For any questions, do not hesitate to contact us at info@smartcv.co .

2. 2. Who are we?

The smartcv.co platform is owned by the company SMARTCV IKE (the Company), which is based in Greece, in the municipality of Kallifea, Attica, at the address Achilles 8.

SMARTCV is a CV management platform aimed at companies.

3. 3. WHAT KIND OF PERSONAL DATA WE PROCESS?

Personal data means all information by which you can, directly or indirectly, confirm your identity as a specific natural person.

SMARTCV acts as a controller regarding the processing of the personal data we collect through our website.

We process us compulsorily (i.e., we collect, manage, store, delete) personal data in the context of our business activities and, often, in the context of our compliance with legislation and regulations.

You (as a natural person) are not obliged to provide us with the personal data we may ask for, but, if you refuse, we may not be able to provide you with the products or services, or be able to respond to your requests with consistency, speed and quality.

When you contact us through the contact form of our website, we process the following data:

  • Name
  • Company information (name, range of employees)
  • The information you include in your message

When you visit our website, we collect the following data through cookies:

  • IP address
  • Geographical information (country)
  • System data (operating system, device, screen resolution)
  • Navigation data (site stay time, navigation pages)

When you register for our services and purchase our services, we collect the following data:

  • Name
  • Company information (name, country, postal address, telephone number)
  • Contact details (email)
  • Invoicing data (TIN)

SMARTCV acts as a processor regarding the processing of personal data of the prospective employees of customers, whose processing is carried out in the application of SMARTCV.

When prospective employees apply for a customer job in the SMARTCV application, the following data are processed:

  • Name
  • Contact details (e.g. email, phone, address)
  • CV data (e.g. studies, skills certifications, work experience, etc.)
  • Any other information is voluntarily shared by the prospective employees of the customer

When prospective employees apply for an interview via videoconferencing in the SMARTCV application, the following data are processed:

  • Name
  • Contact details (e.g. email, phone)
  • Video information

4. 4. How do we collect the data you are concerned about?

The collection of personal data is done in the following ways:

  • By filling in the contact form on our website
  • Connecting to the application
  • By purchasing functions in the application (e.g. video conferencing)
  • Through the management of cookies
  • By contacting email

5. FOR WHAT PURPOSES DO WE PROCESS THE DATA THAT CONCERNS YOU ARE CONCERNED?

We use (process) the information you provide to us and collect it, as described above, only for a specific purpose. In addition, we use the data that concerns you when there is a legal basis for their processing and in the context of the following purposes:

  • Contacting you at your request
  • CV management on behalf of customers
  • Managing interviews via videoconferencing on behalf of customers
  • Studying the use of the website to be able to provide improved services
  • The development and improvement of the products, services, communication methods and functionality of our websites.
  • Our communication with you to inform you about similar new services or products of SMARTCV and / or the companies of the ENTERSOFTONE group that may be of interest to you.
  • Processing of payments you make or prevent or detect any incidents of fraud.
  • Registration, management and maintenance of user accounts on the website.
  • Responding to complaints or queries you submit.
  • The development and improvement of the products, services, communication methods and functionality of our websites.

The legal basis for the processing and use of the personal data described above depends on the personal data and the specific context in which we collect this data. We process the personal data concerning you, as a controller, based on the legal basis of the legitimate interest, consent and execution of contracts. In cases where you receive updates on similar products or the improvement of existing ones, the processing of your personal data is based on our legitimate interest in promoting related products and services to existing customers.

When SMARTCV acts as the processor, we process the candidate's personal data in exactly the way customers request it and we do not use this data for any other purpose, and we rely on our clients to ensure that personal data is collected on the basis of one or more GDPR legal bases for processing.

6. HOW MUCH DO WE KEEP THE PERSONAL DATA IN YOUR CONCERN?

We, as controllers, keep your personal data that concern you only for as long as necessary to provide you with our services, depending on the purpose of the processing and this privacy policy.

We, as processors, keep the customer candidates' data, based on the instructions of our customers, as well as based on our legal obligations.

7. WHICH PARTS DO WE NOTIFY THE PERSONAL DATA IN TERMS OF YOU

Access to your personal data has the necessary personnel of SMARTCV, which is subject to a confidentiality obligation and has received the necessary information for the safe processing of your personal data.

In addition, access to your personal data has and companies that cooperate with us (processors) in case our processing is involved in the case that our processing has been assigned to us. The processing of personal data by the processors is carried out under our explicit instructions and if there are the necessary guarantees that all necessary technical and organizational measures have been taken

Because SMARTCV IS a member of the ENTERSOFTONE Group, we may share personal data with ENTERSOFTONE companies, for the purposes of supporting and upgrading services as well as communication with you regarding similar products and services that may be of interest to you and related to the activities of the group. The ENTERSOFTONE Group companies that receive the data act as independent controllers and process your data in accordance with their own privacy policies that you can see on the Company's website https://www.softone.gr/privacy-policy/

Finally, third parties who may have access to your data include official state bodies and supervisory authorities (e.g. prosecuting authorities and official supervisory authorities), in case we are required to comply with legal obligations when transfer is necessary for public interest purposes, as well as to support and exercise legal claims.

The transfers of personal data that we process are stored on servers located on cloud servers within the European Union.

8. DO WE SHOW THE DATA ABOUT YOU ABROAD?

The transfers of personal data that we process are stored on servers located on cloud servers within the European Union.

We do not transfer data to you in countries outside the EEA.

9. Is it the data that concerns you safe?

We are committed to ensuring your personal data. We have taken all necessary organizational and technical measures to ensure and protect your personal data from any form of accidental processing or processing that is the product of fraud. These measures are revised and amended whenever necessary.

10. WHAT ARE YOUR RIGHTS?

You have the right to access your personal data

This means that you have the right to be informed by us about whether we are processing the data relating to you. If we process your data, you may request that you be informed of the purpose of the processing, the type of information we hold, the recipients, the retention periods, whether we take decisions in an automated manner, as well as your other rights, such as the right to rectification, erasure, restriction of processing, as well as to lodge a complaint with the competent data protection supervisory authority.

You have the right to rectification of inaccurate personal data concerning you

You have the right to request that, without undue delay, inaccurate personal data concerning you (correction of incorrect or old emails, etc.) correct, etc.) correct, etc. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including the supplementary statement.

You have the right to delete your information/right to be forgotten

You can ask us to delete your personal data if they are not necessary for the above purposes or if you wish to withdraw your consent, in case this is the only legal basis for the processing.

You have the right to data portability

You can ask us to receive in a readable form the personal data concerning you and which you have provided to us or ask us to transmit the information concerning you another data controller.

You have the right to restrict the processing of personal data concerning you

You can ask us to restrict the processing of your personal data for as long as your objections are pending.

You have the right to object to the processing of your personal data

You may object to the processing of your personal data or withdraw your consent if there are no other compelling and legitimate reasons that override your right.

In addition, you have the right to object at any time to receive such communications, by contacting us or by selecting the unsubscribe option included in any relevant communication

11. HOW CAN YOU EXERCISE YOUR RIGHTS?

If you would like to receive more information or exercise your rights regarding the processing of your personal data, you can contact us by email at privacy@smartcv.co .

We will respond to you without delay, within one (1) month of receiving your request and without any financial charge for you. The above period of time may be extended by two (2) additional months, due to the complexity or number of requests. In this case, you will be informed of the additional time and reasons for this extension as soon as possible and in any case within one (1) month from the time we receive your request.

If your requests are manifestly unfounded or excessive, in particular because of their repeated nature, the Company may impose a reasonable remuneration, taking into account the administrative costs of providing the information or carrying out the action requested, or refuse to respond to the request, justifying its reply.

In the event that you believe that: a. your request has not been adequately and legally satisfied, or b. your right to protection of your personal data has been violated by our processing, you have the right to lodge a complaint before the competent supervisory authority of your place of residence. For more information on how to file a complaint, please visit the website of the Hellenic Data Protection Authority ( http://www.dpa.gr/ ), where detailed information is available.

12. A PARTY MORE

We do not make decisions in an automated way.

Our website is not intended for use by minors under 16 years of age.

13. LINKS TO OTHER NETWORKS

Where we provide links to other websites of other organizations, this privacy policy does not cover how such organizations process personal data. We recommend that you read the privacy policy of any other website you visit.

14. CHANGES IN OUR POLICY

We will update this Policy whenever we deem it necessary. If significant modifications are made to this Policy or how we process your personal data, we will notify you either by posting these modifications in a prominent place on our website before they enter into force, or in another appropriate way. We recommend that you read this Policy frequently to be aware of how information concerns you is protected. The last amendment of our Policy was made on 14/12/2020.

15. CONTACT

SMARTCV PC

GEMI number: 152534301000

Achilleos 8, 17674 45 Athens

Tel.: 210 2208711

Email: hello@smartcv.co

Website: www.smartcv.co